4/10/2023 0 Comments Formlabs preform download![]() ![]() This combination of technology will make intraoral scanning and 3D printing accessible and approachable to all dental practices. Unsolicited resumes received will be considered our property and will be processed accordingly.Medit and Formlabs Dental have announced a partnership that aims to streamline chairside 3D printing. Formlabs is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. To all recruitment agencies: Formlabs does not accept agency resumes. Help us build an inclusive community that will change the face of 3D printing. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Įven if you don't check every box, but see yourself contributing, please apply. We are an equal opportunity employer and value diversity at our company. ![]() Many opt-in culture events across our diverse community.Regular sponsored professional development opportunities.Healthy on-site lunches, snacks, beverages, & treats.Ample on-site parking & pre-tax commuter benefits.Flexible Out of Office Plan – Take time when you need it.Tenure-based paid Sabbatical Leave (up to 6 weeks).Generous paid Parental Leave (up to 16 weeks).Low cost fund options in our 401K and access to advisors.Comprehensive healthcare coverage (Medical, Dental, Vision).Robust equity program to build future wealth through RSUs.Experience with 3D modeling, printing and digital fabrication.Background or education in electrical systems.Background or education in engineering, design, or the sciences.Previous experience providing field service for hardware products.Pride yourself on reliability, punctuality, and professionalism.Able to see the big picture but still notice the small details. ![]() Excited about learning and always want to know more.Able to embrace novel issues and are hungry to find solutions.Have a knack for problem-solving, getting to the bottom of things, and creating effective solutions.Communicate professionally and with grace with customers and fellow employees.Handle stressful situations with tact and urgency. Work well independently and under pressure.Enjoy working with your hands and with tools.Embrace technology and can easily make friends with new technology.Love to make your customer's day by not only answering their question but also anticipating those to come.Responsible for all customers within a certain region some out-of-region travel.Maintain accurate documentation relating to all on-site visits and repairs.Work with other teams to rapidly and flexibly arrive at solutions for customers in very short time frames.Deliver live product trainings and demonstrations.Travel up to 100% of time (50% on average) Travel to customer sites to resolve issues, complete repairs, and perform maintenance on our products.Be accountable for maintaining a good customer experience throughout remote and on-site engagements.Answer questions and solve their technical issues effectively via phone, email, and live chat. Act as the first point of contact for current and potential customers.You must be located in the Dallas or Houston area to be considered for this role. note: this is a full-time remote position based in the Dallas, TX or Houston, TX area, though travel to our office in Somerville on a regular basis is expected.If you're looking to give the best-in-class on-site service for 3D printing professionals and enthusiasts around the world, we want you as a Field Service Technician. Help us extend our world-class remote service offerings directly to our customers' doorsteps. As our product lines expand, our team is also expanding to include on-site service, training, and maintenance. Our incredible Customer Support Team connects with those users in a variety of different ways, through email, live chat, phone support, on-site service, and live trainings. Expert teachers to help our customers learn the ropes of 3D printing.Capable tinkerers to get broken printers up and running on-site with our customers.Empathetic communicators to keep our users' trust.Advanced problem solvers to figure out what went wrong and how to fix it.The capabilities of our technology are growing rapidly, and so are the needs of our team. User satisfaction lies at the heart of Formlabs' success. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. To reinvent an industry, you have to build the best team. ![]()
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